Pneumatic tubes, commonly seen at financial institutions’ drive-through lanes, facilitate transactions between customers and tellers without requiring direct physical interaction. A customer places their transaction carrier in the tube, which is then propelled by air pressure to the teller, and vice versa. This system allows for secure and efficient exchanges of documents, cash, and other small items.
This technology significantly enhances efficiency and security in banking operations. It minimizes wait times for customers and reduces the risk associated with handling cash directly at the window. Historically, these systems replaced older, slower methods, improving both customer experience and employee safety. Their continued use demonstrates their enduring practicality in maintaining a safe and convenient banking experience.
